Operation Excellence

In the last decade, customer expectations have profoundly changed and the shopping experience has become increasingly relevant to the

point contribute enormously to the perception of the value of the goods and services purchased. Customer satisfaction and its continuous engagement thus become essential results for every company.

Digital transformation today allows companies greater knowledge and the possibility of interacting with the customer to offer him an experience that goes beyond the purchase of a good or service. These technologies can allow the consolidation of the relationship with the individual customer, also through a greater synergy between the sales, marketing and customer service processes that can easily share the wealth of information that allows to know and therefore better satisfy every customer need.

It has therefore become essential for companies to equip themselves with adequate and innovative technological means and systems, useful for supporting the Customer Engagement process.

InnovatesApp has, in its Sales & Logistics Center of Expertise, a team that has gained many years of experience in the design, development and implementation of SAP application solutions to support the commercial sector of client companies.

Born from the union of professional consultants who have participated in national and international projects on various market sectors (Food & Beverage, Pharma, Utilities, Transportation, Fashion), the Sales & Logistics Center of Expertise of InnovatesApp combines excellent skills on business processes with unique skills on new technologies.

InnovatesApp welcomes a wide variety of skills in the Finance sector, having gained many years of experience:

• in complex organizational realities

• in client companies belonging to various sectors of activity

• on international projects

• IA also has multiple experiences on the solutions made available by new generation ERP systems such as S/4HANA and Cloud systems.

By virtue of this, IA is able to guarantee the best and most advanced answers to all the issues specific to the AFC area, designing and implementing the solution that best meets the requirements expressed by the customer.

AI professionals are specialized in the analysis and design of application solutions aimed at supporting the logic of the corporate control model and in the design of solutions on complex aspects such as:

• management of fixed assets

• corporate investment management

• application of Italian and international accounting standards (IFRS)

• planning and budgeting processes

• Bank Account Management and Treasury

• credit assignment

• financial closings

• multi-currency contexts